Privacy Policy

1. Introduction

WowEnglish ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

2.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, and other registration details
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Educational Information: Course enrollment details, progress data, assignments, and assessments
• Communication Data: Messages, inquiries, and feedback you send to us

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services and educational content
• To process your enrollments and manage your account
• To communicate with you about your account, courses, and our services
• To send you important updates, notifications, and promotional materials (with your consent)
• To personalize your learning experience and recommend relevant courses
• To analyze usage patterns and improve our platform's functionality
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our website
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: